privacy policy

 

Updated: July 13, 2011

 

Report A Taxi knows that you take your privacy seriously. We take it seriously as well. We are committed to giving you transparency of our privacy practices and control over your data in connection with Report A Taxi’s Service (as defined in Report A Taxis Terms of Service).

 

This Privacy Policy covers Report A Taxi’s treatment of personally identifiable information ("Personal Information") and other data that Report A Taxi gathers when you are accessing Report A Taxi’s Service.

 

What Personal Information Does Report A Taxi Collect?

Personal Information You Provide to Us: We receive and store any information you enter on our Service or provide to us in any other way. The types of Personal Information collected may include your name, email address, phone number, Twitter and/or Facebook usernames, use information regarding your use of our Service, and browser information. We automatically receive your location when you use the Service. The Personal Information you provide is used for such purposes as allowing you to submit a R.A.T. Report or Praise An Angel submission, improving the content of the Service, customizing the advertising and content you see, and communicating with you about specials and new features. We may also draw upon this Personal Information in order to adapt the Services of our community to your needs, to research the effectiveness of our network and Services, and to develop new tools for the community.

Information Collected Automatically: When you use the Service, Report A Taxi automatically receives and records information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested. We treat this data as non-Personal Information, except where we are required to do otherwise under applicable law. Report A Taxi only uses this data in aggregate form. We may provide aggregate information to our partners about how our customers, collectively, use our site and mobile app, so that our partners may also understand how often people use their services and our Service.

 

How is My Information Shared?

Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information to anyone. Report A Taxi may share your Personal Information only as described below.

 

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. For example: submitting reports to the Taxi & Limousine Commission. Our agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us, and they provide a comparable level of protection for your Personal Information.

Information Shared with Everyone: One of the reasons people use Report A Taxi is to share content with others. Information such as your report details and taxi medallion number may be posted, by your choice, to either Facebook or Twitter.

 

Using Third Party Apps. Use of third party apps developed using our API are subject to the terms of use and privacy policies of such third party developers. Certain Personal Information may be made available to third party developers if you or your "friends" use these third party apps. You should review the policies of third party apps and websites to ensure that you are comfortable with the ways in which they use the information you share with them. We do not guarantee that they will follow our rules or our Privacy Policy.

 

Business Transfers: If Report A Taxi or substantially all of its assets are acquired, or in the unlikely event that Report A Taxi goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party.

Protection of Report A Taxi and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law, including laws outside your country of residence; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Report A Taxi, our employees, our users, or others. This includes exchanging information with other companies and organizations (including outside of your country of residence) for fraud protection and credit risk reduction.

 

Email Communications: If you do not want to receive commercial email or other mail from us, please email us at noemail@reportataxi.com. Please note that if you do not want to receive legal notices from us, such as notices regarding this Privacy Policy, those legal notices will still govern your use of the Report A Taxi Service, and you are responsible for reviewing such legal notices for changes. We may receive a confirmation when you open an email from Report A Taxi if your computer supports this type of program. Report A Taxi uses this confirmation to help us make emails more interesting and helpful and improve our service.

 

What About Cookies and Similar Technologies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Report A Taxi cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your email address is.

 

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. For more information about cookies and how to refuse them, click here.

 

Ads appearing on the Service may be delivered to users by our advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Report A Taxi and its service providers and does not cover the use of cookies by any advertisers.

 

Report A Taxi uses Google Analytics to better understand who is using the Service, and how people are using it. Google Analytics uses cookies to collect and store anonymous information such as time of visit, pages visited, time spent on each page of the website, IP address, and type of operating system used. We use this information to improve the Service and make it appealing to as many users as possible. Google has developed a browser plugin to allow you to opt-out of Google Analytics' tracking software

 

Is Personal Information About Me Secure?

Report A Taxi endeavors to safeguard user information to ensure that user account information is kept private. However, Report A Taxi cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

 

The Service may contain links to other sites. Report A Taxi is not responsible for the privacy policies and/or practices on other sites. When linking to another site, you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Service.

 

International Users

If you are located outside of the United States, please note that this site is hosted on computer servers in the United States. Therefore, your information may be processed and stored in the United States. As a result, United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States. Your use of this site or the Service or your submission of any Personal Information to us will constitute your consent to the transfer of your Personal Information outside of your home country, including the United States, which may provide for different data protection rules than in your country.

 

What Personal Information Can I Access?

Report A Taxi allows you to access the following information about you for the purpose of viewing, and submitting reports to ensure that it is accurate and complete. You can access this information on the Report A Taxi mobile application website by visiting the “User Settings” page. This list will change as our Service changes.

 

  • Email
  • First Name
  • Last Name
  • Phone Number
  • Address
  • City
  • State
  • ZIP Code
  • Willingness to attend a TLC hearing

 

How Is Information Removed From My Account?

Even after you remove information from your account or profile, or the application from your mobile phone, copies of that information may remain viewable elsewhere, to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. Removed and deleted information may remain on backup media for up to one hundred, twenty (120) days prior to being deleted from our servers.


Will There Be Changes To This Privacy Policy?

Report A Taxi may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we use Personal Information, we will notify you by posting an announcement on our Service or sending you an email. Users are bound by any changes to the Privacy Policy when they use the Service after such changes have been first posted.

 

What If I Have Questions Or Concerns?

If you have any questions or concerns regarding privacy using the Service, please send a detailed message to: privacy@reportataxi.com. We will make every effort to resolve your concerns.